jun888 Privacy Policy

jun888 ("we", "us", "our") operates the online gambling platform accessible at https://jun888.club (the "Platform"). We are committed to protecting the privacy and personal data of every individual who accesses or uses our Platform, including players based throughout Indonesia — in Jakarta, Surabaya, Bandung, Medan, Bali, Semarang, and beyond.

This Privacy Policy describes our practices with respect to the collection, use, storage, sharing, and deletion of personal data. It applies to all users of the jun888 Platform regardless of the device or method of access used. By registering an Account or continuing to use the Platform after this Policy's effective date, you acknowledge that you have read, understood, and accepted the data practices described herein.

We process personal data in a manner consistent with internationally recognised data protection principles: data is collected for specified, legitimate purposes; retained only for as long as necessary; processed securely; and never sold to third parties for their own marketing purposes.

The following terms are used throughout this Privacy Policy with the meanings assigned below:

jun888 collects the following categories of personal data, depending on how you interact with the Platform:

3.1 Registration & Identity Data. When you create an Account, we collect your full legal name, date of birth, Indonesian residential address, email address, and a username and password of your choosing. This information is required to establish your Account and verify that you meet the 21+ age requirement.

3.2 KYC & Verification Data. To comply with our anti-money-laundering (AML) and responsible gaming obligations, we may collect copies of government-issued identification documents such as your Indonesian National Identity Card (KTP), passport, or driver's licence (SIM); proof of address documents such as bank statements from BCA, BRI, BNI, or Mandiri; and proof of payment method such as screenshots of your OVO, DANA, GoPay, ShopeePay, or LinkAja account.

3.3 Financial Transaction Data. We record all deposit and withdrawal transactions made through your Account, including the amount in Indonesian Rupiah (IDR / Rp), the payment channel used (local bank transfer or e-wallet), transaction timestamps, and reference numbers. We do not store full card numbers or full bank account credentials on our servers.

3.4 Gaming Activity Data. We maintain records of your gameplay history across all products on the Platform — including slots, live casino tables, crash games, togel (Indonesia's traditional numbers lottery), and sportsbook wagers on markets such as BRI Liga 1, EPL, Champions League, and Mobile Legends MPL. This data is used for account management, dispute resolution, responsible gaming monitoring, and regulatory compliance.

3.5 Technical & Device Data. We automatically collect your IP address, browser type and version, operating system, device model, screen resolution, time zone (typically WIB, UTC+7), session duration, pages visited, and referring URL. This data is used to maintain Platform security and improve user experience.

3.6 Communications Data. If you contact our support team via live chat, email at [email protected], or WhatsApp at +62 811 0888 8880, we retain records of those communications for quality assurance, dispute resolution, and training purposes.

3.7 Preferences & Marketing Data. If you opt in to receive promotional communications, we record your marketing preferences and track your engagement with emails and on-site promotions to ensure that offers remain relevant to your interests.

jun888 collects personal data through the following means:

• Directly from you — when you register an Account, complete KYC verification, make a deposit or withdrawal, contact support, or participate in a promotion;
• Automatically — through cookies, web beacons, log files, and similar tracking technologies when you access and navigate the Platform;
• From Third-Party Providers — payment processors, identity verification services, fraud-detection partners, and game studios may share data with us as part of their service delivery;
• From publicly available sources — we may verify information you provide against publicly available databases for fraud prevention and KYC purposes.

jun888 uses your personal data for the following purposes:

We do not use your personal data for automated decision-making that produces significant legal effects on you without providing you with the opportunity to request human review of that decision.

jun888 processes your personal data on the following legal bases:

• Contractual necessity — processing required to provide you with the services described in our Terms & Conditions, including account management, payment processing, and game delivery;
• Legal obligation — processing required to comply with applicable AML regulations, KYC requirements, responsible gaming obligations, and any orders from competent authorities;
• Legitimate interests — processing carried out for fraud prevention, Platform security, dispute resolution, and analytics, where those interests are not overridden by your privacy rights;
• Consent — processing for marketing communications and non-essential cookies, where you have provided explicit, freely given, and revocable consent. You may withdraw consent at any time by contacting our support team or updating your Account preferences.

7.1 We Do Not Sell Your Data. jun888 does not sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes under any circumstances.

7.2 Sharing with Service Providers. We share personal data with carefully selected Third-Party Providers who assist us in operating the Platform. These include:

• Payment processors — local Indonesian banks (BCA, BRI, BNI, Mandiri, CIMB Niaga, BSI, Bank Permata, OCBC NISP) and e-wallet providers (OVO, DANA, GoPay, ShopeePay, LinkAja) who process your deposits and withdrawals;
• Game studios — Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft, who supply the games accessible on the Platform;
• Identity verification providers — KYC and AML compliance partners who assist with document verification;
• Cloud infrastructure and cybersecurity providers — who host and protect the Platform's servers and data;
• Analytics providers — who help us understand Platform usage patterns using anonymised or aggregated data wherever possible.

All Third-Party Providers engaged by jun888 are required by contract to process personal data only for the purposes specified by jun888, to maintain appropriate security standards, and to refrain from using your data for their own commercial purposes.

7.3 Legal Disclosures. jun888 may disclose personal data to law enforcement agencies, regulatory bodies, courts, or other competent authorities where required to do so by applicable law, court order, or to protect the rights, property, or safety of jun888, its players, or the public.

7.4 Business Transfers. In the event of a merger, acquisition, or sale of all or a substantial part of jun888's assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and of any material changes to this Privacy Policy that result from it.

8.1 What Are Cookies? Cookies are small text files placed on your device when you visit the jun888 Platform. They allow the Platform to recognise your device, maintain your session, remember your preferences, and collect anonymised usage statistics.

8.2 Categories of Cookies We Use.

8.3 Managing Cookies. You may control cookie settings through your browser preferences. Disabling strictly necessary cookies will impair or prevent access to the Platform. Disabling optional cookies will not affect your ability to play but may reduce the relevance of promotional offers. Instructions for managing cookies in common browsers are available from each browser's help documentation.

9.1 Technical Safeguards. jun888 employs industry-standard security measures to protect your personal data, including 256-bit SSL/TLS encryption for all data in transit, AES-256 encryption for sensitive data at rest, multi-factor authentication for staff access to production systems, regular penetration testing and vulnerability assessments, and real-time intrusion detection monitoring.

9.2 Organisational Safeguards. Access to personal data within jun888 is restricted on a strict need-to-know basis. All staff and contractors with access to personal data are required to undergo data protection training and are bound by confidentiality obligations. Data handling procedures are reviewed and updated regularly to reflect evolving best practices.

9.3 Your Responsibilities. The security of your Account also depends on your own conduct. You are responsible for keeping your login credentials confidential, using a strong and unique password, enabling two-factor authentication where available, and notifying our support team immediately if you suspect any unauthorised access to your Account.

9.4 Data Breach Response. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jun888 will notify affected players without undue delay and will take all reasonable steps to contain and remediate the breach.

10.1 Active Accounts. We retain your personal data for as long as your Account remains active or as otherwise needed to provide Platform services, resolve disputes, enforce our agreements, and comply with legal obligations.

10.2 Closed Accounts. Following Account closure, we retain the minimum personal data required to satisfy our legal and regulatory retention obligations. Financial transaction records and KYC documentation are typically retained for a period of five (5) years from the date of Account closure, in accordance with standard AML record-keeping requirements.

10.3 Marketing Data. If you withdraw consent to receive marketing communications, we will remove your details from our active marketing lists within thirty (30) days of receiving your request. We may retain a minimal suppression record to ensure that we do not inadvertently contact you again.

10.4 Anonymisation. Where personal data is no longer required for any of the purposes described in this Policy, we will either securely delete it or anonymise it so that it can no longer be linked to you as an individual. Anonymised data may be retained indefinitely for aggregate analytics purposes.

As a Player on the jun888 Platform, you hold the following rights in relation to your personal data. To exercise any of these rights, please contact our support team at [email protected]. We will respond to verified requests within thirty (30) calendar days.

• Right of Access — You may request a copy of the personal data we hold about you, along with information about how it is processed.
• Right to Rectification — You may request that we correct any inaccurate or incomplete personal data we hold about you.
• Right to Erasure — You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any overriding legal retention obligations.
• Right to Restrict Processing — You may request that we limit the processing of your personal data in certain circumstances, for example while a dispute about its accuracy is resolved.
• Right to Data Portability — Where processing is based on your consent or a contractual necessity, you may request that we provide your personal data in a structured, commonly used, machine-readable format.
• Right to Object — You may object to processing carried out on the basis of our legitimate interests, including direct marketing. We will cease such processing unless we can demonstrate compelling legitimate grounds that override your interests.
• Right to Withdraw Consent — Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

12.1 21+ Policy. The jun888 Platform is strictly for adults aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. Age verification is enforced at the point of registration and during the KYC process.

12.2 Parental Controls. If you are a parent or guardian and believe that a minor in your household has accessed the jun888 Platform or provided personal data to us, please contact our support team immediately at [email protected]. We will promptly investigate, close the Account, and delete all associated personal data as soon as practically possible.

12.3 Household Safeguards. We strongly recommend that adults sharing devices or internet connections with minors use parental control software to prevent unauthorised access to gambling platforms. Our Responsible Gaming page contains guidance on recommended third-party parental control tools.

13.1 Game Studios. Games available on the jun888 Platform are supplied by third-party studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft. When you play a game, limited technical data (such as session token and game result) is transmitted to the relevant studio to deliver the game experience. These studios operate under their own privacy policies and data processing agreements with jun888.

13.2 Payment Processors. Deposit and withdrawal transactions are processed by third-party payment partners, including Indonesian banking institutions and e-wallet providers such as OVO, DANA, GoPay, ShopeePay, and LinkAja. These providers will process your financial data in accordance with their own privacy policies and applicable Indonesian financial regulations. jun888 is not responsible for the privacy practices of these independent providers.

13.3 No External Links. The jun888 Platform does not contain links to third-party websites. If you independently navigate to any external website, your data on that site will be governed by that site's own privacy policy, for which jun888 accepts no responsibility.

14.1 Right to Update. jun888 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or Platform services. The "Last Updated" date at the top of this page will be revised each time a change is made.

14.2 Notification of Material Changes. Where a proposed change is material — for example, a significant change to the categories of data we collect, the purposes for which we use it, or the parties with whom we share it — we will notify registered Players by email at least fourteen (14) days before the change takes effect.

14.3 Continued Use. Your continued use of the jun888 Platform following the effective date of any update to this Privacy Policy constitutes your acknowledgement of the revised terms. If you do not accept the updated Policy, you must cease use of the Platform and request Account closure in accordance with our Terms & Conditions.

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact the jun888 Privacy Team through any of the following channels:

• Live Chat: Available 24/7 directly on the jun888 Platform — the fastest channel for general enquiries.
• Email: [email protected] — please use the subject line "Privacy Enquiry" for data-related requests. Responses are provided within 24 hours during standard operating hours (09:00–17:00 WIB, Monday to Friday).
• WhatsApp: +62 811 0888 8880 — available 24/7, with native Indonesian-speaking agents available at all hours.

Formal written complaints regarding our data practices should be submitted by email to the address above, clearly marked "Privacy Complaint — Formal". We will acknowledge receipt within two (2) business days and aim to resolve all complaints within thirty (30) calendar days. If you remain unsatisfied with our response, you may refer the matter to the relevant data protection authority or regulatory body in your jurisdiction.